The Möbius native iOS and Android apps provide a channel that personalizes customers’ experiences and communication, using tools such as push notifications and preferred settings.
The apps provide a pre- and post-stay gateway that maximizes the customer interaction both in terms of revenue, as well as meaningful contact and communication. As a highly personalized channel, post booking merchandising of upgrades and add-ons reach the user with maximum impact. As a direct booking channel and personalized medium, the mobile apps are a channel through which hoteliers can offer special loyalty driven rates, further strengthening the loyalty experience.
The apps also serve as a crucial gateway into a hotel’s loyalty programme and on-site functionality such as Check-In, Check-Out, and room keys. The apps place in the 360-degree eco-system is dually important as a revenue generator, and a facilitator of the direct booking experience.